2nd & Charles will accept most returns within 14 days of purchase on items that are returnable. We cannot accept returns of products marked non-returnable.
*Brand new video games, video game consoles, DVDs, CDs, Vinyl, and electronics must be returned unopened, unless defective.
Defective merchandise must be returned with original packaging.
Returns made without a receipt or for defective merchandise will be processed as store credit.
Items returned with a receipt will be refunded to the original payment method.
- Return to Store:
To return your merchandise, be sure to bring your item, a shipping invoice, or a receipt that was included with your purchase. You can use the Store Locator to find a store near you.
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