Skip to main content
2ndandcharles.com Help Center home page 2ndandcharles.com
  • Community
  • Submit a request
  • Sign in
  • Sign in
  • Community
  • Submit a request
  1. 2ndandcharles.com
  2. General

General

General Information

  • Where do you guys get your merchandise?
  • Product or Item Inquiry
  • In-Store Return
  • What events do you have coming up?
  • How do I request an author event or book signing?
  • How are you handling COVID-19?
See all 8 articles

BuyBack

  • Check on my Buy Back offer
  • What do I need to be able to sell stuff at 2nd & Charles?
  • What do you buy?
  • Are there items you won't accept for buyback?
  • How long does it take to sell stuff?
  • How much stuff can I sell?
See all 9 articles

Rewards

  • What is the Rewards program?
  • 2NC Rewards Program and the 2NC App
  • I did not receive my Reward points

Payment

  • What payment options does 2ndandcharles.com accept?
  • How to apply a coupon
  • How does store credit work?

Orders

  • Why is my order pending?
  • Online Order Return

Shipping

  • 2nd & Charles U.S. Shipping Rates

Contacting Us

  • Contacting Customer Service for 2nd & Charles
  • Where is my nearest 2nd & Charles store?

FAQ

  • Does 2nd & Charles Sell Books?
  • Do You Have Any Job Openings?
2ndandcharles.com
Powered by Zendesk